Privacy Policy

Welcome, Global Savage. At Spray Ground, we believe your personal information deserves the same precision, care, and bold protection as the gear we craft. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit spraygroundstore.com and interact with our culture. By using our site, you’re claiming a piece of the culture and agreeing to the practices described here.

TL;DR for the Movers: We collect info to make your checkout seamless and your experience personal. We never sell your data. We protect it with top-tier security. You have control. Questions? Hit up the crew: [email protected].

1. The Intel We Collect

To fuel your journey from browsing DRAGON BALL Z collabs to securing your new CROSSOVER CLUTCH, we gather:

Info You Provide Directly:

• Claiming Your Gear: Name, email, shipping/billing address, phone number, payment details (processed securely by our partners).
• Building Your Vibe: Account password, wishlist items, order history, communication preferences.
• Connecting With The Crew: Messages sent via email or customer service.

Info Collected Automatically:

• Digital Footprint: IP address, browser type, device info, operating system.
• Journey Analytics: Pages you view, time spent, referral sites, and how you navigate our collections (BAGS, BEANIES, LUGGAGE, etc.).
• Transaction Data: Details of purchases, returns, and payment methods (VISA, MasterCard, JCB, PayPal).

2. How We Use Your Arsenal

Your data powers the seamless, secure, no-drama experience you deserve:

• Process & Ship: To fulfill orders, send confirmations, track shipments globally (excluding a few remote areas), and handle returns.
• Secure Checkout: To verify your identity, process payments, and prevent fraud. We do not store your full payment card details.
• Curate Your Experience: To recommend gear (like MINI BACKPACKS or SAVAGES collections) tailored to your style.
• Communicate: To send order updates, respond to your inquiries, and (with your consent) share drops, collabs, and culture news.
• Elevate The Tribe: To analyze site performance, improve our products, and protect our community from security threats.

3. Sharing The Intel: Your Crew & Outsiders

We’re a global tribe, but we’re selective about who gets access:

• The Essential Crew: Trusted third-party service providers who help us operate (payment processors like PayPal, shipping carriers, IT security). They only get what they need and must protect it.
• Legal Compliance: We may disclose info if required by law, to protect our rights, or in connection with a business transfer (like a merger or acquisition).
• With Your Consent: We won’t share your personal data with third parties for their marketing purposes without your explicit go-ahead.
• NEVER Sold: We do not and will not sell your personal information.

4. Storage & Security: Locked Down Like Your Gear

Your data is as important as your drip. Security is non-negotiable.

• Global Operations: Data may be stored and processed in the United States or other countries where our service providers operate.
• Encryption Arsenal: We use advanced encryption (SSL/TLS) to protect data in transit, especially during checkout.
• Secure Systems: We implement industry-standard technical and organizational measures to guard against unauthorized access, alteration, or destruction of your data.
• Payment Details: Sensitive payment information is handled directly by our PCI-DSS compliant partners. We only retain minimal transaction data necessary for order fulfillment.

5. Your Rights: Command Your Data

You’re the Savage in charge. Depending on your location, you may have rights to:

• Access & Portability: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request we delete your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails via the link in any email or by contacting us. Adjust cookie preferences through your browser settings.
• Object & Restrict: Object to or restrict certain processing activities.

To exercise these rights, contact us at [email protected]. We’ll respond faster than EXPRESS TRACK shipping.

6. Cookies & Tracking Tech: The Vibe Enhancers

We use cookies and similar tech to smooth your ride:

• Essential: Keep your cart loaded, manage login sessions, and secure the site. These are non-negotiable for functionality.
• Performance & Analytics: Help us understand how Savages like you move through our site (what COLLABS you dig) so we can improve the experience.
• Marketing: Used to show you relevant gear on our site and across the web, based on your browsing. You have control over these.

Most browsers allow you to control cookies through their settings. Blocking some cookies may affect site functionality.

7. Policy Updates & Contact

The culture evolves, and so might this policy. We’ll post any updates on this page with a revised Last Updated date.